The reliability of the system, our ease of access to the developers and to Anthony, and the willingness of the Astech team to brainstorm with us about how to achieve ever-shifting requirements and requests in a timely manner, is why Ziada has maintained and grown its relationship with Astech as one of its strategic partners.
As a world-class manufacturer, we wanted world-class software to accommodate our workflows. Sage CRM has moved our business forward, especially with features that streamline processes in our call center. The system has helped us provide exceptional customer service and track performance effectively.
Astech managed the implementation and training process seamlessly, ensuring we met our tight deadline. They gave us exactly what we needed, and their after-sales service has been impeccable. We’re now ready to expand our market share and explore the next phase of the project.
The enterprise-wide business solutions developed in partnership with Astech, has provided us with a world-class platform and supported us in achieving significant growth over the past 10 years.
With Sage CRM, all of our case information is available in an easy to use, yet secure system, and we no longer need to search through piles of unmanageable reports. This makes it easier for us to find information, analyze cases, and ultimately process more reports per day than we could before.
I’m very impressed with the results so far. I believe this solution will give us a significant marketing advantage over our local competitors. We are now placed as a leader in our industry, thanks to the flexibility, time-savings, and responsiveness this new solution has given to our business.
The Sage 300 platform has given Agron a sound foundation for growth over the years. Its tight integration with Sage CRM means that the company’s sales executives have everything they need at their fingertips when they visit a customer site.
