Sage 300

Sage 300 is accounting software for small to medium sized enterprises that fulfills all your accounting needs.

Customised and tailored by Astech

Sage CRM

Customer Relationship Management Software- Sage CRM is a powerful and easy-to-use customer relationship management solution that integrates directly with both Sage ERP ACCPAC and SAGE ERP X3.

Customised and tailored by Astech

Credit Management Solutions

The Astech Credit and Loan Management Solution (LMS) is a comprehensive end to end business software solution for credit providers.

Customised and tailored by Astech

Welcome to Analytical Solution Technology (ASTECH)

By using best of breed software solutions and a variety of software services, Astech provides clients with software solutions that exceeds their expectations by providing guaranteed Return on Investment (ROI). This uniqueness within the industry is achieved through Astech’s ability to understand client needs ensuring that solutions are custom fitted and appropriate to client expectations.

Astech is a certified Sage ERP Business Partner, Sage CRM Development partner and Qlikview Business partner. With experience across multiple industries Astech has the capability to provide its clients with integrated business solutions cutting across financial, operational, marketing, sales and customer care divisions.

The Astech team comprises a unique combination of highly skilled professionals in the fields of Software Engineering, Information Technology, Accounting, Finance and Commerce. The founders of Astech believe that innovative software solutions can make a huge difference to the operational efficiencies, management control and bottom line of a growing business. Industry experience in the fields of Logistics, Financial Services, Property and Healthcare enables Astech to provide it’s clients with custom solutions that most effectively meet their needs. Astech consulting and solution caters in areas of ERP, Customer Relationship Management, Business Intelligence and Credit and Loan management. We understand business process and are able to recommend dimensions for financial solutions, software/database engineering & development, desktop office solutions and cloud computing.

ASTECH is dedicated to fulfilling all of your Business Information requirements. Not only do we focus on building and maintaining long-lasting and mutually beneficial relationships with each of our clients, we also strive to ensure that our clients meet all of their business goals by implementing the most suitable IT solutions within a highly progressive IT environment.

We realise the importance of establishing close long-term relationships and truly understanding our client’s requirements in order to better understand the appropriate system and solution required and are therefore committed to becoming an integral part of your business.

We offer our customers one point of contact, fast and reliable service, quality products and the assurance that our team has its finger on the proverbial technological pulse. We are committed to constantly adding value to our customers’ investment, by providing proactive support and maintenance solutions. Our customers benefit from outstanding technical expertise, qualified and committed support staff, as well as rapid turn-around times. We recommend and endorse products of only the highest technical and functional quality, interacting constantly with our customers, keeping them abreast with technological advancements pertaining to their particular requirements and continuously reassessing and anticipating their needs.

Astech consulting and solution caters in areas of ERP, Customer Relationship Management, Business Intelligence and Credit and Loan management. We understand business process and are able to recommend dimensions for financial solutions, software/database engineering & development, desktop office solutions and cloud computing.

Products

Sage CRM

What is Sage CRM?

Customer Relationship Management Software- Sage CRM is a powerful and easy-to-use customer relationship management solution that integrates directly with both Sage ERP ACCPAC and SAGE ERP X3 without the need for any bespoke development. Sage CRM eliminates business silos and strengthens your ability to make sound decisions by helping you share information across your company as well as giving you the ability to synchronize your sales, marketing and customer care activities.

Designed to improve business relationships with every interaction, Sage CRM uses industry-leading technology to facilitate efficient information exchange throughout your organization and with your customers. In addition to this, the CRM software that Astech provides integrates with other business applications through an intuitive Web services interface meaning your business is no longer limited by incompatible applications.

With a comprehensive list of integrated applications - including sales, marketing, customer service and mobile solutions—sales and service teams get the tools they need to improve your customer relationship management. The CRM software allows you to seamlessly manage current customers, find new customers, close sales faster and build longer lasting, more profitable relationships across all channels.

The powerful workflow engine in Sage CRM automates your business processes through the use of incredibly influential CRM software, thereby making your organization more effective and efficient. No matter how, when, or where your customers, partners or prospects choose to interact with your company, Sage CRM offers your company a comprehensive customer relationship management solution.

Why Sage CRM Software?

It is imperative for any business to retain existing customers and expand the business in the commercial world owing largely to the fact that the cost of obtaining a new customer is far higher than that of retaining an existing customer. It is critical to have numerous channels open for customers to connect with your business but doing so requires the use of robust CRM software that allows for seamless customer relationship management.

Effective customer relationship management requires CRM Software specifically designed at helping businesses gain an insight into customer behaviour allowing them to modify business operations to ensure maximum customer satisfaction. All of this helps businesses to recognise the importance of its customer base and to maximise the efficiency of their customer relations.

CRM is achieved by:

  • Identifying customer purchasing habits, preferences and opinions
  • Profiling groups and individuals to effectively market products / services and increase sales
  • A change in operations with the objective of improving customer service and marketing

CRM Software Set-Up

Customer relationship management helps new businesses to attract and retain a client list. As a new business, it is important to interact with prospective clients in a positive way to build trust and credibility. Therefore a customer relationship database is the perfect tool for generating profits, which is why you need one in place to work for your business.

Astech will perform:

  • Analysis of your business requirements
  • Set-up of a CRM database system perfectly suited to your business
  • Training on the CRM software to enable you to successfully manage contacts, clients, suppliers and potential customers
  • Custom Development (if required) to ensure that information flows seamlessly across your organisation
Sage 300

With more than 20 years software development experience Astech has the capability to design, develop and implement complex business software solutions. Using a flexible software development life cycle model, Astech’s strengths are its ability to understand customer requirements and convert these into easy to use stable software applications that exceed customer requirements and expectations. The key step underlying the Astech project approach is the analysis and data modeling phase. The correct data model ensures that the end result produces accurate outputs and guarantees enhancements do not undermine the integrity of the system.

Once the business data model has been identified, an Agile approach is adopted to engage the client as rapidly as possible in the process and produce faster turnaround times. Astech’s development expertise includes current web and client server technologies such as Visual Studio .NET, Javascript, VB, SQL Server, ASP and JQuery amongst others. Astech’s development expertise extends to both application level solutions and system level integration development work. One of our particular specialties is the ability to make best of breed CRM and ERP solutions fit the customer’s business by building better integration between existing systems and developing add-ons which enhance usability and productivity.

LMS - Loan Management Systems

Credit Management Software

Astech offer both user and administrator level training for the range of ERP and CRM solutions we support. The Applications we provide training on include Sage CRM, Sage Accpac ERP (Sage ERP 300) and Sage ERP X3. User training can be classroom based with a maximum of 6 delegates per session, each session being 3 hours in duration. We also provide one on one training and handholding, this is especially useful for training and consulting on business specific requirements.

Services

CRM Consulting

There are three key elements to creating a successful CRM Business implementation, these are the people within the company that need to support and believe the CRM. The company's business process needs to be engineered in order to strengthen its CRM Initiative, and the technology to drive these processes forward. These key elements work together holistically and if one foundation is weakened, the entire process will falter.

Customer Relationship Management (CRM) is used to assist businesses with the help of these key elements (People, Process, and Technology) to gain insight into the behavior and value of customers. This allows for improved customer service, added cross-sell and up sell opportunities, improved close rates, streamlines sales and marketing processes, improved customer profiling and targeting, reduced costs and increased share of customer and overall profitability.

ERP Consulting

ERP Consulting - Astech has implemented ERP solutions in a wide variety of industries using proven methodologies. We provide our clients with end-to-end business management solutions. Our ERP solution implementation methodology covers every step of the process and includes amongst others: Business Requirements Analysis - Focused, detailed business requirements analysis is critical to the success of any project. Large amounts of time and resources are usually expended to fulfill the business need but there can easily be a mismatch between what is delivered and what was actually needed. A thorough business requirements analysis can help to avoid this scenario by defining and clearly documenting the requirements. It is the process that enables a clear and precise definition of the scope of a project and by breaking down the business needs into specific tasks.
Installation - Our IT expertise enables us to setup a solid foundation and rapidly install your ERP solution.
Data Conversion and Integration - These are common services that minimize the transition experience for your organization.
Configuration and Customisation - This allows you to personalise the system to meet your needs. Utilising the information gathered during the business requirements analysis we strive for the "fit-for-purpose" outcome.
User Acceptance Testing - Utilising installation specific test scripts, end-users determine whether a system meets all their requirements and will support the business for which it was designed.
ASTECH’s Ongoing Support ensures your long-term success. We will provide you with the appropriate long-term service program. This service can come from the software manufacture, ASTECH or a combination of both.

Development

With more than 20 years software development experience Astech has the capability to design, develop and implement complex business software solutions. Using a flexible software development life cycle model, Astech’s strengths are its ability to understand customer requirements and convert these into easy to use stable software applications that exceed customer requirements and expectations. The key step underlying the Astech project approach is the analysis and data modeling phase. The correct data model ensures that the end result produces accurate outputs and guarantees enhancements do not undermine the integrity of the system.

Once the business data model has been identified, an Agile approach is adopted to engage the client as rapidly as possible in the process and produce faster turnaround times. Astech’s development expertise includes current web and client server technologies such as Visual Studio .NET, Javascript, VB, SQL Server, ASP and JQuery amongst others. Astech’s development expertise extends to both application level solutions and system level integration development work. One of our particular specialties is the ability to make best of breed CRM and ERP solutions fit the customer’s business by building better integration between existing systems and developing add-ons which enhance usability and productivity.

Training

Astech offer both user and administrator level training for the range of ERP and CRM solutions we support. The Applications we provide training on include Sage CRM, Sage Accpac ERP (Sage ERP 300) and Sage ERP X3. User training can be classroom based with a maximum of 6 delegates per session, each session being 3 hours in duration. We also provide one on one training and handholding, this is especially useful for training and consulting on business specific requirements.

Case Studies

  • BMi speeds up reporting, exposes data gaps with QlikView

    Press release issued by DUO Marketing + Communications
    Cape Town, 18 Aug 2014

    BMi, a primary market research firm, initially adopted QlikView to streamline its financial reporting. Soon after, it discovered the tool's true value for its business – an uncanny ability to link multiple data sets onto a single, uniform platform. As a result, the firm delivers much improved research in...

  • Agron boosts salesforce with mobile CRM from Sage Enterprise

    Press release issued by IdeaEngineers
    Johannesburg, 19 Oct 2015

    Agron one of the leading providers of fertiliser to South Africa’s agricultural sector, has implemented the Sage CRM solution from Sage Enterprise (formerly Sage ERP Africa) in an effort to improve its competitiveness and enhance customer service. Astech helped the company to tailor the solution to its needs, while Ca...

  • Sage CRM empowers Corruption Watch to fight crime

    Corruption Watch is a public platform that encourages and enables the public to report their knowledge and experience of corruption. Following the implementation of Sage CRM, the non-governmental organisation (NGO) has substantially boosted the number of reports it receives from 40 to 80 per week.. Sage business partner, Analytical Solution Technology (Astech), provided implementation and consulti...

  • Monash South Africa improves financial and student reporting with integrated data management system

    By QlikView
    Johannesburg, 19 Sep 2016

    Monash South Africa, a higher education institution which forms part of the Laureate International Universities network, developed a layered technology solution with Astech, a software solutions company. Astech used QlikView, business intelligence software designed to harness the capabilities of data, to develop an integrated data management ...

  • Kwikot sharpens customer service edge with Sage CRM

    Kwikot, South Africa’s largest geyser manufacturer, has improved its responsiveness to customer needs as well as its ability to track its performance around customer service by implementing the Sage Customer Relationship Management Solution (CRM). The manufacturer appointed Sage business partner, Astech, as the consulting, implementation and integration partner for the project.

    Kwikot m...

  • Flavourome BOOSTS CUSTOMER SERVICE with Sage CRM

    Flavourome, a supplier of sweet flavouring to food manufacturers, has boosted productivity and customer service by implementing SageCRM from Sage, the market and technology leader for integrated accounting, payroll, and payment systems. Astech was the consulting and implementation partner for the project.

    Established in 1998, Flavourome distributes liquid and powder flavours as well as ...



Testimonials

  • "Great Work"
    - Monash South Africa
  • "Thank you Astech! Thank you for your service with our data processes for our new website."
    - Corruption Watch

Blog

  • Why Sage CRM?

    If you’re using a paper based system that is not keeping pace with the growth of your company and cannot support the high level of personal service demanded by your customers, this will not only result in valuable time being lost on updating your paperwork but also your sales team is likely to misplace information or not have it available when it is needed.

    The solution in such a situat...

  • Accounting Software Benefits

    What is accounting software?
    Accounting software is an integrated system that handles all the bookkeeping on a computer. The main function is to synchronise the record keeping of all the monetary transactions that are relevant to the business.

    Why do you need it?
    The need for increased productivity in our current economy has forced the world into integrating all the business s...

  • ACCPAC

    Every business is different, the needs and growth of the company is dependent on the size of the corporation. Larger businesses have more needs and therefore need systems which will cater for its needs. Some larger corporations also have chaotic accounting processes. A company can easily fall into a complex situation especially when there are no professionals who are well equipped to deal with the...

  • ACCPAC Demo

    Deploying Sage ERP ACCPAC 6.0A requires a number of computers. This includes a database server, file/web server and client workstations. This disseminates the entire workload over to at least three computers; this also includes processing requirements and memory used. Most users want everything to be installed on the laptop without any internet connection to the demo. The aim is to get the demo to...

  • ACCPAC Support

    ACCPAC support plays an important role in looking for efficient ways to increase a company’s planning and human resources management. Every company needs an accounting system that is accurate and efficient. An efficient accounting system needs to be effortless and secured saving one time and energy. With ACCPAC support, any organisation can easily spot problems quicker than most people thus allowi...



Contact Us

Astech Business Park
57 First Avenue
Edenvale
1609

Phone: (011) 453 0252
Fax: (011) 453 9856

Email: info@as-tech.co.za

Send Us A Query

Sage 300 CRM